Digital Superdeals…Don’t purchase from them!
Related Content Digital Superdeals…Don’t purchase from them!
My husband and I placed an order for a new digital camera with “Digitalsuperdeals.com”. BAD IDEA!!! after placing the order, you are prompted to call the toll free number before they will ship your product. We called, and the man who answers the call, (its the same guy every time!), INSISTED that we buy additional accessories. When we declined, he became IRRATE and aggitated. He told us he was cancelling our order, and that we could not order from them again. (HA! like we would want to!!!) We did a little research, because he refused to answer any of our questions, and found out that their domain name is regestered to fake name and phone number. Stay AWAY!!!! Melissa Wed, 14 Feb 2007 10:07:54 -0800
It’s the old bait-and-switch routine. Glad to see you declined this sale. This trick happened to me before as well, see my ” Where to buy cameras? ” article. Chieh Cheng Thu, 15 Feb 2007 21:13:36 -0800
The same thing just happened to me this weekend!! I was very disturbed by the fact that he was trying to sell extra batteries, memory cards, etc. Not to mention the fact that the price advertised was for a “REFURBISHED” camera and a brand new one would be an additional $60!!! After all this I told him to cancel the order, so he very angrily told me it was canceled and hung up. I am just worried now about my account being charged… Melissa, did you happen to notice anything unusual with your card?? Mon, 19 Feb 2007 09:02:40 -0800
TERRIBLE, STAY AWAY NON-EXISTENT CUSTOMER SERVICE. The WORST company by far….no support….no phone numbers…outsourced to India…no replies..Read the reviews. Don’t do it to yourself. My experience seems to be common. Goods claimed in stock, then not in stock once ordered. But site still shows goods in stock for any other poor unsuspecting customers who come along. Seems to be how they make their money. Pathetic customer service department, so don’t expect swift resolution when it happens to you. marisa A Wed, 21 Feb 2007 11:16:25 -0800
I also had a similar experience. They told me that I could never purchase from them again, as if I would ever want to. I have NEVER had as bad of an experience with any other company in the past. Quite frankly they sound like a bunch of criminals sitting around in a room, running a shady operation. Mary Wed, 21 Feb 2007 18:57:57 -0800
Thanks for posting this. I was just about to order from them because they have the cheapest price. I even called to ask if the camera was new or refurbished and the east coast slang talking youth said ‘yeah its new’. But I doubted him. Places like this need to be booted from the internet for their lack of business ethics. I won’t buy from them because you took the time to post this report. Tony Thu, 22 Feb 2007 09:00:52 -0800
I called to confirm an order, which was cancelled b/c it was “out of stock”. I asked “why not?” and he said “what do you mean why not?!” and hung up.
The WORST site ever. Don’t ever buy from them. anonymous Fri, 23 Feb 2007 09:18:29 -0800
same tale of woe from this consumer…want to know if anyone got their merchandise or their money back? john Sat, 24 Feb 2007 11:56:52 -0800
I ordered a camera thru this outfit and received a phone call to confirm my order and also telling me I needed additional memory cards, batteries, etc. When I informed them that I already had everything I would need he indicated that this item was a refurbished one and that “new” it would cost me an additional $70. I quickly refused and he said the order would be canceled. I’ll be watching for activity on my credit card online as a result. Larry Sun, 25 Feb 2007 15:48:39 -0800
digitalsuperdeals.com really sucks! Big time bait and switch. Highly disreputable! STAY AWAY Advertised prices are not legit. (I never leave comments about anybody–I’m a very nice person, but this company is a super rip-off. I had to wait 15 minutes on hold just to find out what how bad they were. I’m pissed!) Mark Mon, 26 Feb 2007 17:56:15 -0800
ok folks, dont get mad get evendoes anyone live in the state that thy are answering the phone from?local DA and the postal inspection service would sure like to hear about this!! thomas smith Tue, 27 Feb 2007 22:30:37 -0800
I wished I would have checked out this site before I placed the order. I call to confirm my order and yes the gentleman that I spoke to was very rude. He told me the order was cancelled because the item was not in stock. The website, however, did not reflect that. I’m worried about my credit information now…might just call up my credit card company and let them know, just in case… Michael Wed, 28 Feb 2007 11:14:07 -0800
STAY AWAY, STAY AWAY, STAY AWAY SCAMMERS!!!I sure wish I had seen this post before I “placed” my order. I got a call the next morning and they tried to up-sell me on a bunch of accessories. Wasn’t interested and the guy hung up abruptly. I just wrote it off to being a New Yorker (sorry).
Never received anything after 10 days; called for order status and was told, very rapidly: “Camera is out of stock, your order cancelled” and they just hung up the phone!!!! Jeff Thu, 01 Mar 2007 13:53:57 -0800
i also want to thank everyone for clueing me into this site. I also was ready to purchase from them. definitely will not do so now. Thanks again. Richard Thu, 01 Mar 2007 15:27:36 -0800
This site sounded fishy to me. Prices too good to be true on the main products. Thank God I decided to check up on the site and stumbled upon your reviews. I would never want someone like that having my CC info. I hope no one has trouble in the future. I agree.. this site should be banned. Richard Wed, 07 Mar 2007 07:26:29 -0800
WOW! OKAY! DON’T BUY FROM www.digitalsuperdeals.com! THANK YOU EVERYONE for the great heads-up warning. I googled www.digitalsuperdeals.com because of the wording on their return policy. It states that items must be returned seven days after purchase. Not “after” receipt by UPS. Yes, the prices were too good to be true. I have been checking their Canon S3 IS price for over a month, and it keeps going down. Walmart has the same camera, by internet only, for $100 more. It will be worth the extra $100 for a “new” product, from a reputable retailer who accepts internet returns at their store…a store with customer service who doesn’t “hang up” the phone on you!
Thanks again, everyone who suffered, for taking the time to warn the rest of us! Thankful in San Diego Sun, 11 Mar 2007 05:43:20 -0800
Hats off for all who took time to warn me. I too tried to figure out the address of www.digitalsuperdeals.com. Hmm No clue other than tool free no. Be aware. Selva kumar R Tue, 13 Mar 2007 07:35:30 -0800
Even I had the same experience. They cancelled my order and hung up on me several times. Just keep away from this site. Pradeep Thu, 15 Mar 2007 11:37:55 -0800
Thanks to all of you who took the time to warn me… I had this feeling so I searched and found enough dirt on them to last a lifetime. Thanks kevin Sat, 17 Mar 2007 13:44:45 -0800
I had a similar experierence. Placed an order for a camera, received a call suggesting I required a memory card. I explained I had one. Then I was told I had ordered a refurbished camera and could upgrade to new for another $50. I said no, that I had ordered new equipments, and they said they’d cancel the order. Nothing in the confirmation or order (which I printed) says anthing about refurbished equipment. When I returned to the site to see if I missed “fine print” the camera was no longer posted. Clearly a scam. Wish I had read this site before I ordered. Kay Sun, 18 Mar 2007 11:35:54 -0800
Same thing – I called to confirm and “he” told me that the camrea, though it showed in stock, wasn’t available for 16 weeks. Also tried the hard sell on a battery I didn’t want. When I then asked to canel my oder (wasn;t about to wait 4 moths!!) he became rude and told me “I guess you’re that kind of person”….
STAY FAAAR AWAY!!! Joe Sun, 18 Mar 2007 14:15:09 -0800
One more BAD experience. Placed my order for a Panasonic DMC FZ50 at a price too good to believe. This outfit called to confirm the order within two hours and put on the hard sell for an extra battery and larger storage card, both of which I declined. I asked when the item would ship and was told it was in stock for shipment in 24 – 48 hours. Looking at the website today, three days later, I saw no open order in my account. Calling to question I was told that the item is not in stock and my order had been cancelled. I tried to ask a question, but the guy had already hung up. Now I just hope my credit card doesn’t take a hit! STAY AWAY If it’s too good to be true, it probably isn’t true! Jim Robbins Wed, 21 Mar 2007 08:11:53 -0800
Thank you guys for the heads-up!
I just ran into the above discussed website that had the best prices, but it was too good to be true, so i googled it and came across this website. I did not place my order yet, so I guess your posts saved me a lot of trouble. Really appreciate the very helpful posts here!
John Wed, 21 Mar 2007 19:01:01 -0800
Has anyone purchased a camera from them and been satisfied with the end result? Sam Thu, 22 Mar 2007 07:06:14 -0800
THANK YOU! I was so so close to buying a camera and you saved me. will Thu, 22 Mar 2007 15:51:05 -0800
I was frightfully close to buying a camera from this site. Thanks to you and my savey daughter, I was saved a lot of aggrevation and money. THANK YOU!!! Ingrid Sat, 24 Mar 2007 12:40:52 -0800
Thank you to all who have left comments…. I reflect back on the old adage “you get what you pay for” the extra $100 bucks is not worth the refurbished garbage or the aggravation, I will shop elsewhere.
Thanks Scott @ Chicago Mon, 26 Mar 2007 03:58:19 -0800
I only wish I would have read this post earlier. I purchased a camera on-line with these guys last night. Same thing happened to me… I called to “confirm my order” this morning, and was practically assaulted. When I wouldn’t buy the extra accessories, the man on the phone became EXTREMELY rude, compared my logic to buying a car without putting gas in it, and then told me he was cancelling my order. I called the bank right away to put a stop on my credit card, but looks like it wasn’t charged. This company (or scam) is TERRIBLE!! DON’T BUY FROM THEM!!! Tonya Tue, 27 Mar 2007 10:31:41 -0800
Thanks to every one who posted their comments. Almost I finalised to buy the camcorderf rom this site. My friend suggested me to go check the reviews about this site. Thank God. I got stunned to see the comments about this site. Thanks again to every one. Raj Tue, 27 Mar 2007 14:45:18 -0800
Pretty much the same story as everyone else…and I thought I was a careful shopper :/ Ordered the camera and called them back on their 1-800-958-0054 number to confirm and the person on the other end told me that I needed to purchase memory. I responded that the camera came with memory and he just repeated that I needed memory. Went through this three times, then the guy says “What the f*ck you doing.” and I immediately get disconnected. Being the open-minded person, I call back thinking that he was talking to someone else, and no answer. Tried to leave customer support a message, and the voice mail said I couldn’t leave a message. I then called back again a few minutes later and talked to customer service (same guy), and he knew exactly who I was. I asked him to cancel the order and he declined saying that once it is confirmed I could not cancel the order. I responded with that the charge would be blocked and he replied with threats of reporting me to a credit service stating that he has done this several times. I told him that the order was canceled and he would be reported to the BBB and hung up.
ABSOLUTELY STAY AWAY FROM THIS COMPANY!! (I normally wouldn’t post anything either, but it it helps someone else, great.) Alex Tue, 27 Mar 2007 16:00:14 -0800
THANK GOD I stumbled across this website. I can’t imagine actually dealing with all the BS indicated in the horror stories I’ve read here. I was real close to considering buying a camera from this site, but decided to do a little research on the company. Good thing I did. It’s unfortunate a few of you had to find out the hard way — but I thank you, otherwise I would’ve been scammed myself. Chris Tue, 27 Mar 2007 17:06:51 -0800
Oh yeah! Same here. I tried to order a sony dslr a100 due to their ‘wonderful’ price, and went through all the same bs everyone else has gone through. I just called my bank and cancelled my debit card (used for the purchase). I will call them tommorrow to cancel my order just to cover all the bases. Don’t you just love this kind of business practices, just like you all said, it’s in stock when you order it, but then out of stock when you won’t buy all the overpriced crap they say you need. Wish I had read all this before ordering, now I will be doing a little more online investigating when the price is the lowest just to be as sure as I can.Big time scammers, all the way! Marc Tue, 27 Mar 2007 18:08:08 -0800
the worst online buying choice! I called them after I placed my order and the guy hung up on me 3 times! and in forth time he just picked up the phone and said we are out of stock and hung up again!! ehsan ranjbar Wed, 28 Mar 2007 08:36:29 -0800
I was just about to purchase a brand new Sony DSC T100 from them because they had the cheapest price. I called them to ask some additional questions about the shipping rates, and he displayed a bad attitude. I asked if I got the 2 day air service about what time would my order be in on Friday, and he responded “im not God sir, so I couldnt tell you what time your oder would be in”. So I asked him, but my order would be in by Friday right ? Because I needed it by Monday. And he replied ” sir I already told you 3 times already “. And then I apologized for irritating him if I did, and he replied ” its not that, youre just asking too many questions, you shouldnt ask so many questions” . And Im saying to myself, but didnt I just call customer service? If you have customer service that bad, I dont think they deserve any of your business. DO NOT BUY FROM THEM ! Donny Wed, 28 Mar 2007 09:54:17 -0800
Everything above describes just what happened to me exactly just a few minutes ago! Lowest price on a camera I wanted, got on the phone w/ the same guy rude b*stard.. got ticked off I was not buying a digital card or anything else – he then cancelled the order and hung up on me.. TAK Wed, 28 Mar 2007 13:47:58 -0800
I was going to place an order on Digital Superdeals website for a Panasonic FZ50 camera but then I saw all of your comments…I can’t imagine what’s going to happen after my credit card is charged. Thank you all. Ray Thu, 29 Mar 2007 10:07:23 -0800
I placed an order yesterday and the order was canceled today. Is the credit card information compromised. I should have checked this website before buying from them. and yes the person hung the phone every time i called Manas Thu, 29 Mar 2007 11:16:28 -0800
I just tried to buy a camera from Digital Super Deals, they were the lowest price and when i placed the order they said I had to call them to confirm order. Well, this was just a way to get you to call so they can sell you other stuff. When I told him i didn’t want anything else they told me my order was canceled. A true Rip Off… dIANNA Thu, 29 Mar 2007 12:05:41 -0800
DIGITALSUPERDEALS.COM and THEDIGITALEXPO.COM are the same outfit … AVOID THEM BOTH for all of the reasons specified in previous posts. MacInMich Fri, 30 Mar 2007 09:22:24 -0800
I just purchased a camera from this guy yesterday, I don’t know why it did not occur to me to check them out before I bought. The guy told me it was a new camera, we will see, and he did the same tried to sell me batteries and memory and a warranty. He wasn’t rude to me but he was very street vendorish in his persistance. I got a tracking number and it is supposed to be here thursday. I would not do business again with them based on what I have read here and experienced. Stay Away is good adive. I’ll let everyone know what I end up getting from them. In the mean time don’t fall for the cheap prices! Matt Fri, 30 Mar 2007 09:42:31 -0800
Scam artist. Classic bait and switch scheme. When I refused to purchase a memory card for the Canon Powershot SD600, the scam-man said the camera was re-furbished but I could purchase a “new” one for $24.00 more. When I insisted that he honor the original price ($185) for a new camera, he abruptly cancelled the order and hung up. I had printed out the on-line ad and subsequently checked to see if I missed any small print reference to “re-furbished;” as I suspected, no such mentioned of the camera being refurbished…BUYERS BEWARE! Mike Sun, 01 Apr 2007 17:26:05 -0700
Interesting – I got caught in the same scam. I ordered a camera late last night, and forgot to call them today to “confirm the order”. They called me twice and left one message to call their 800 number already posted here. They wanted to sell me things I already have: memory and batteries, and when I told “Eric” I already have these items, he said the camera is refurbished, and for an extra $20 he can get a new one for me. I told him his website doesn’t say website, and I’ve been very careful about that, and I want the new camera I orderded. He says: “Don’t you ubderstand English?” I asked for a supervisor. His reply is he’s the owner. I continued to ask for a supervisor. He eventually hung up on me. But, I’ve got their caller id: J&J Digital 718-943-3750. I haven’t called the number yet – it’s Sunday afternoon and I’m going to wait until mid-day tomorrow. If anyone can suggest something with this information, I would appreciate it. Bill Sun, 01 Apr 2007 17:47:22 -0700
I ordered a camera. A message said to call to confirm the order. I called right away, I was automatically told “The last one just shipped. Bye bye.” I said “What?” He rudely told me “When I say bye bye, you hang up.” I told him that I just ordered the camera and the site said it was in stock. He said again “When I say bye bye, you hang up.” I was able to get the words “You f*cking ret*rd” before I hung up on him… Now I’ll be watching my bank account religiously… Ann Mon, 02 Apr 2007 10:21:04 -0700
I ordered a Canon camera from DigitalSuperDeals.Com which I had called first. When I spoke to them I was told that the camera was NEW and came with all the ACCESSORIES. I then ordered the camera and was instructed to call to confirm the order. When I did they tried to sell me battires and an upgrade to a NEW camera. When I told him I was told it was a new camera he started yelling ITS NOT NEW….I yelled back CANCELL THE ORDER… Have not seen anything on my bank account yet…this took plave 3/28/2007 Phil Tue, 03 Apr 2007 08:19:30 -0700
add me to the list. The camera webpage said $279 and once we put in all the shipping and billing info, the price came up as $299 so I called to ask why – not that $20 was a big deal, its the principal of advertised pricing, “the owner” answered the phone. He said whatever came up that was the price. He said he didn’t care about the $279, why would I argue over $20, he didn’t need customers like me. He hung up.
Don’t walk, RUN away from this site and stay away from anyone that comes up with a low price at www.lowpricedigital.com either. Talk about shady. natalie Wed, 04 Apr 2007 21:45:58 -0700
My experience is unfortunately similar. I ordered a camera from them at a great price on 03/23/07. To complete the transaction, I called the indicated phone number, where some guy aggressively tried to sell me vastly overpriced batteries and memeory cards. I declined, and said I only wanted the camera. By 04/05/07, I had not received the camera, any notification that it had shipped, or any other status update. I called them back, and after waiting 20 minutes on hold, was told that my order was cancelled because the camera was not in stock.
STAY AWAY! Michael Sloan Thu, 05 Apr 2007 08:49:58 -0700
WOW! The negative feed back since i got fooled in early march. I never posted then but checking up on the site nothing has been done to drop that site.I never called them they called me and said it was confirmed. The guy asked me a rude question so i was rude back then he said ok and said bye. Ok so i thought everything was ok, but then i thought “what kind of Question is that, its none of their business” then i started to smell “fish” in the air. I checked my email(which was a bogus email) didnt recieve anything, checked the website and found that their Policy, Help, Support links on the page lead to the same page which i thought wasn’t very professional. Finally got the number called them and they hung up on me. Like many others i found this page to late. Sat, 07 Apr 2007 19:41:08 -0700
Thanks for the warning. I will definitely stay away. Trudy Wed, 11 Apr 2007 20:07:20 -0700
My story is the same as many of you. Just wanted to add another website they sell under called thedigitalnerds.com. Same people so avoid at all cost. John Fri, 13 Apr 2007 11:56:14 -0700
Here is some information that is readily available on the internet; I list it here merely for the sake of convinience to those who were apparently scammed by this camera shop.
Notice that several of the different websites list the same phone number, and have similar registrant data email addresses.
There are literally hundreds of complaints registered with the Better Business Bureau.
Here we go:
Website phone number: (website down)
Website phone number: (website down)
Other business names associated with Starlight Camera, per the Better Business Bureau:I.N.S. Digital WorldThe Camera Whiz
The Better Business Bureau also lists at least 5 different New York addresses, as well as at least 5 different phone numbers.
On another blog, I found the following listed:
“Reported Scams or very poor re-seller rating”
I listed everything here merely for the sake of information. Buyer Beware Fri, 13 Apr 2007 19:17:54 -0700
Thanks, I was about to fall into the same trap. I will spend the extra money now somewhere else. I was a little concerned because there was no address information or contact us link on their website. Glad I searched and found this info. Matt Sat, 14 Apr 2007 07:07:59 -0700
I am glad I looked up this site, even though after ordering a Canon S3 IS and a Powershot, totaling around $420. Fortunately I had used a disposable credit card number for this, and thanks to Bank of America, they helped me cancel the card before those guys could charge me. Phew! Shreyas Sat, 14 Apr 2007 18:56:44 -0700
I found this site when I googled the 800 # 800-958-0054. However, the site wasn’t Digital Superdeals, it was The Digital Nerds (www.thedigitalnerds.com). Glad I found this site, I was about to order a camera! JS Sun, 15 Apr 2007 13:38:50 -0700
NEVER BUY ANYTHING FROM THEM. THEY ARE FRAUD>>>>>> nick Mon, 16 Apr 2007 07:27:22 -0700
thank you everyone for posting this info. I found their site while researching costs for the camera I would like to purchase and something about the site just gave me a funny feeling. No email? No address? No contact other than the 800#? And the camera I am going to buy was close to $80.00 cheaper than anywhere else and the older model (that I currently have) is selling for more than the upgrade? I am glad I trusted my instincts and did a random internet search on this company.
again… thank you!!! Lara Mon, 16 Apr 2007 18:07:24 -0700
Thanks for the warning! Everyprice.com lists thedigitalnerds as lowest price, 5 stars, 2523 reviews and is a featured merchant for a Canon XTi. Looks fishy when you go to the web site, no address information. Where does everyprice.com get their review information? Bob Tue, 17 Apr 2007 08:04:49 -0700
I wish I have read about them before. They posted phony ad with low price. After you gave your private info and placed your order, they said the item is not available, even though it is available at a higher price.
The web site I was lured is thedigitalnerds.com. It it the same thing!
I want to know where they are located so we can file a complaint on them to the better business beaural. I am worried about my credit information now. marcia Tue, 17 Apr 2007 12:57:35 -0700
To Bob above, I have entered my negative review on them to the everyprice.com, and was told that my comments was under review!! And no wonder, it never showed up!!! everyprice.com is also part of the scam! marcia Tue, 17 Apr 2007 13:02:38 -0700
Called to place an order today before I saw this site. Man said I would need an extra battery. I said I didn’t think I would. He said, “You need to go to school to learn english,” and hung up. Narrow escape. Donald Wed, 18 Apr 2007 11:25:14 -0700
another narrow escape. I called today to order the sony dsc t100 and the jerk told me I would have to get an extra memory card because the one that come with it only allowed you to take 4 pictures. of course the extra memory was going to cost and extra 100 dollars. I am so glad I stumbled onto this site I was thinking about calling them back dkkaumans Wed, 18 Apr 2007 21:53:06 -0700
IT WAS TOO GOOD TO BE TRUE! Same story..ordered a Panasonic tz3 for $259 retails for $349…Placed order, received upsale call for memory card ($179) and/or extra batttery..told him I would call him back after I did some research,, I called him back and told him just to send me the camera..somehow I got bad vibes so, I called to ask when it was shipped.. no answer, no answer..then I discovered the company name and price had changed…discovered this website and quickly called my crdit card company, they cancelled my card..He won’t be doing business with me or ANYTHING with my credit card….thank you, thank you everyone for helping me find out what they were all about before it was too late… Claire Thu, 19 Apr 2007 08:36:14 -0700
Man do I wish I had known about this website before I ordered from them! The same thing happened to me, only a bit worse because since I live in Indonesia, my mother had to call to confirm my order and when she did a man, I think it was James, tried to sell her a 2GB memory card for $99.00! She said that sounded a bit expensive and then asked him the price on their universal charger and he told her it was also $99.00. Then he said hold on and she waited awhile before he came back on and said he could offer her both for $99.00. She said, she just wanted to talk to her daughter first (me) and since I was living in Bali it might take another day before she could call him back. He then became very irrate and said, “forget it! you don’t want this camera! I’m canceling your order!” She then told him that that wasn’t the case, that she did want the camera but just wanted to discuss the extras with me since I would be the one paying her back. He just kept saying that she didn’t want it and then hung up on her. Unbelievable! DO NOT ORDER FROM THIS HORRIBLE COMPANY! I feel so bad that my mom was put through this awful ordeal. Michele Thu, 19 Apr 2007 09:27:24 -0700
I tried an order with who I’m pretty sure is the same comapany UNDER A DIFFERENT NAME(BEWARE) THE FIRST NAME IS: THE DIGITAL NERDS or www.digitalnerds.com My question would be is there any way to stick it to them or at least shut them down? Anyone? david Thu, 19 Apr 2007 09:59:21 -0700
Wish I too would have known about this sooner. I literally placed an order about 20 minutes ago and I feel for the whol deal (5 yr warranty, 1 GB memory, and of course the camera itself). I did find it ironic that the price was so low and the guys tone sounded very, sketchy. Anywho, I gave him my CC information and before he hung up..I had to ask for the confirmation number which I found very interesting. Long story short, my gut instinct did not lie and I found this site. I felt stupid and quickly called my credit card company to freeze my account and send me a new credit card. Luckily they didn’t charge anything just then, but I was charged $8 fee for sending out a new credit card (hey, better than $600 worth of fraud!). BEWARE!! Anonymous Thu, 19 Apr 2007 11:07:00 -0700
I’m s glad that I found this site before buying from thedigitalnerds.com I feel bad for everyone that has already had a bad experience… but THANK YOU for the warnings! Close Call Thu, 19 Apr 2007 21:50:44 -0700
www.thedigitalnerds.com is the same site – DON’T PURCHASE FROM THEM unless your willing to be talked into a bait-and-switch, sold extra items, hung up on, and worry about your credit card for the rest of your life! Fri, 20 Apr 2007 11:53:54 -0700
Jeeezzzz, I felt these deals looked waaaay too good….Thought I’ll snoop around before I order from DigitalNerds….
Thank you, thank you, thank you, A MILLION THANKS TO ALL OF YOU Pete Sat, 21 Apr 2007 01:16:28 -0700
Thanks to update such kind of sites. If I missed out to see the comments, I might be also listed in the list
Thanks Muthu K Sun, 22 Apr 2007 11:44:13 -0700
These people (or person) are the worst. Same experience as everyone else here. The only way I can think to hurt them is to tell google about them. They probably get more than 50% of their online sales from google adwords. They will probably just re-open under another name but at least that will be a pain in the a__ for them. Nicci Sun, 22 Apr 2007 12:24:26 -0700
I was just about to place an order on digitalnerds.com for a Panasonic VDR D300 (list very cheap $400). I just decided to google it and finally found this site. Thanks everyone for leaving these useful comments. You guys are saving lots of people, lots of pain. I am one of them, THANKS AGAIN Lucky tips Sun, 22 Apr 2007 17:28:30 -0700
Thanks, all of you. I were plan to buy the Canon Powershot SD550 from digitalnerds.com today coz the review on them at the everyprice.com is 5 stars. Now I know it is same as the digitalsuperdeals.com, hell I will buy from them. Lucky I check the review again.Thanks for all those useful comments, you guys save me. Thank you very much. David Sun, 22 Apr 2007 19:49:52 -0700
You Just saved Me!!!!Thaks a LOTTTT!!
particularly Buyer Beware, Thanks for awesome and helpful research dodo Mon, 23 Apr 2007 03:02:16 -0700
I only wish I would have visited this site before I made may order!!, Same thing, called to confirm my order to only be asked to purchase extras!! I declined and then for only $65.00 more I could get a brand new camera! I said to cancel my order, only hope my card does’nt get charged.Greg anonymous Mon, 23 Apr 2007 11:13:16 -0700
I wished I would have checked out this site before I placed the order. I called to confirm my order and the gentleman that I spoke to tryed to sell me extra stuff (extended life battery), when I declined, he was very rude. I then cancelled my order. I’m worried about my credit information now…I just call up my credit card company and let them know, just in case… Rick Mon, 23 Apr 2007 11:56:07 -0700
Hi, i just had the same experience. I ordered a Casio Z1000 Digital camera. After i ordered i got the email saying i needed to call to confirm the order. I thought it was a security thing. NOT!
The guy tried talking me into an extra memory stick. I told him i had a 2 gig already. Then he said that the battery was no good and i would need a new one. I said that the camera comes with the NP40 and should be fine. Then he said that the camera i ordered was a refurbised one and that for another $45.00, i can have a new one.
I asked where on his website it said refurbised and he said “at the bottom”. Then he got irate and said, “this was a yes or no question, do you want it or not”. I said, “hang on, i’m still looking for the comment about the refurbished”. He yelled again, “do you want the camera or not… hurry up, i need to know or i’m going to cancel the order.”
I said cancel it.
I then found this site.
My question to you all is… HOW do i file a complaint too, with the Better Business Bureau? I don’t know what the name of the company is or where it’s located, since it goes by so many different names. The link i had used was: www.thedigitalnerds.com
Any help on that would be appreciated.
Next question is, which others have asked but i didn’t see replies is: did they still charge the credit card or really truly cancel the order?
Thanks everyone! Walt Mon, 23 Apr 2007 13:22:03 -0700
http://www.thedigitalnerds.com/ and http://www.digitalsuperdeals.com/ are basically the same site. same phone number and everything. i called to ask about a camera and he sounded very rude and unprofessional. i wouldnt order from them. bob Mon, 23 Apr 2007 15:05:22 -0700
Oh Thank you! Thank you! Thank you! Thank you! I almost did it. I have agonized about which camera to buy for a month and was just about to call digitalsuperdeals when I found this site. Bestbuy here I come! (canon s3 is) $314.00 Mark Mon, 23 Apr 2007 16:12:37 -0700
How about the scam which tells you that the camera you ordered is the Japanese version and unless you speak Japanese you won’t be able to operate it…of course an English version is available for a considerably higher price A bunch of New York/Jersey CROOKS….but why are they still in business after all these complaints???? OWEN Tue, 24 Apr 2007 08:52:54 -0700
The same thing just happened to me (rude individual trying to sell me extra battery, telling me buy somewhere else). Is there any way to file a complaint through the BBB or take action to remove their business license? Absolutely UNACCPETABLE. Maggie Tue, 24 Apr 2007 11:00:32 -0700
This is a rude seller. When I called about a camera that seemed like a very reasonable price and to compare the man told me it was refurbished. When I said that it does not say anything about that on his site he told me that the law is that they don’t have to list that it is refurbished. I told him I don’t understand…and he stated “are not fricking listing? It is the law.” Rude Avoid this seller at all costs! betsy Tue, 24 Apr 2007 13:03:51 -0700
Digital Superdeals F()*&^&*# SUCK!!!! I called them and had a question with a product and i said i have a question about the canon sd800is? and before i said anything else he goes NO AVAILABILITY! what is it with all these people talking to me after i say no availability at first i was like am i listening to a prank message system and then i was like DUDE!? what the fuck is your problem? and i had a fucking question that doesnt pretain to the availability he goes DONT CALL ME DUDE! THIS ISNT A DUDE KIND OF AREA!? i was like yea well im fucking calling you DUDE! and he hangs up THE WORST CUSTOMER SERVICE I EVER HEARD!!!! your friend Tue, 24 Apr 2007 14:46:10 -0700
I called them to order a camera they had advertised on their web site. I was told by the guy who answered that the cameras were sold. So I asked him if there were other, higher priced models available. That is when he got abusive and called me an idit who did not understand English because I was asking him about cameras when he told me it was all sold. So I asked him why they had them advertised on the web with a checkout to cart, etc. He got very abusive – I just hung up. In reading the messages here, it looks like I lucked out by not doing business with them. But why are such miserable companies even permitted to sell on the web ? Beware, stay away from these guys. Chandra Sekhar Wed, 25 Apr 2007 11:44:35 -0700
Dont also buy from Thedigitalnerds.com…Very rude. I wanted to make sure that the canon Sd630 is not refurbished. Call customer service to check and then he said it is out of stock. I told him it says available on line, then he said, “Do you understand English?” with a heavy NY accent. I told him I guess he’s living up to the NY reputation!!! Wed, 25 Apr 2007 12:57:07 -0700
I had the same bad experience yesterday, since I didn’t know this web site before.I am worrying if this “company” is collecting client’s credit card information, it is very danger for every one in the future.I think we should report it to FTC. Kam Wed, 25 Apr 2007 13:59:27 -0700
I thought the cheaper price was too good to be true, so I called before I bought and asked if the camera was new or refurbished. I was told brand new in the box – I asked why their prices were so much cheaper – I was told they bought in bulk and could sell cheaper – makes sense! (or so I thought) I had to call to confirm the order, which I did, and the guy tried to sell me a memory card for $200 – said I didn’t need one and then he told me the camera didn’t come with one and that it was refurbished. I told him I had just called before I placed the order to check – he started talking to me like I was 5 years old – I asked to speak to a supervisor he said there was none – I asked for a fax or email, whether they were registered with BBB and what state they were located in – said none of my business and then hung up on me. Out of an abundance of caution, I cancelled my credit card because I had to include the 3 digit security code on the back – thank god I cancelled before they could charge anything! They need to be reported to someone – was thinking FBI – they have to be violating all kinds of laws! I googled them while I was on the phone with my bank – wish I would have done it sooner, but they didn’t get anything charged! Julie Wed, 25 Apr 2007 14:46:58 -0700
ATTENTION EVERY THAT HAS BEEN SCAMMED: contact the better business beareau, and file a complaint. This is the only way to shut them down and for them to not further use our personal info that they now already have at their disposal. anonymous Wed, 25 Apr 2007 19:05:47 -0700
Reading this thread is comical! I had the exact experience as everyone else- purchased a Sony camcorder online then had to call a phone number to complete the order. Why would I shop online if I wanted to call a phone number? Anyway, this surly idiot on the phone tried 3 or 4 times to sell me an extra battery then cancelled my order when I refused. Plus he had a tone in his voice that made me want to reach through the phone and throttle him. Apparently I’m not entitled to the advertised low price if I don’t get roped into overpriced batteries. Oh, and he hung up on me. I’ve already contacted my credit card company. Someone needs to shut these jerks down. charlie Thu, 26 Apr 2007 13:31:36 -0700
Same thing happen to me today.Bait and switch. I will check to make sure my credit card does not get charged.
DIGITAL SUPER DEALS(DIGITALSUPERDEALS.COM) IS A SCAM STAY AWAY!!! Same as everyone Fri, 27 Apr 2007 11:18:49 -0700
well. MAYBE I might be the only *success* — and I use that word lightly — story. We will see. So I fell for the low price and ordered a Canon Powershod SD600. After seeing your all comments, I’m like CRAP. I called my credit card company. They said they authorized the charge, but it has not posted yet. I called the digitalsuperstore and got a live person – who SURPRISE was relatively nice. I still had the same story as everyone else – confirm your order with a slimy, pushy pain in the ass trying to push a high-speed memory card. I refused. The order seemed to go through. I got an email from UPS with the tracking code.
when I called and said I wanted to confirm my order – I asked “what did I order?” he have me a wrong camera info. I said “WRONG. that’s not what I ordered.” It was then he gave the correct camera info. I asked him to confirm the tracking number. The number DOES match the tracking email I got from UPS. I said is this a NEW camera? He said “yes.” Well, folks – delivery date is set for May 2. We shall see. I don’t have a whole lot of confidence. Maybe I will get lucky & escape the horror story. writerdesigns Fri, 27 Apr 2007 11:29:02 -0700
I just ordered a camera from them!! DAMN. I’m nervous. He tried the sales pitch, but i figured whatever….then i decided to look them up and found this website. Hook, line and sinker. Has anyone actually received a camera from them? I asked him if it would refurbished or new and he said new in box never been open… Does anyone have advice as to how to go about this? Should i wait, or should i just try and cancel and notify my bank? Fri, 27 Apr 2007 12:50:23 -0700
DO NOT BUY FROM THESE FRAUDS
Just like the rest of these comments, I experienced the same hard sell from a guy claiming his name was William. When I said I would call back on x205, it said the name was Jim.
“Refurbished” camera (Canon SD800is)Tells me this when I just wanted to order the camera and not the pricey add-ons. I cancelled the order immediately.
This place is a total scam
STAY AWAY!!!! GT Fri, 27 Apr 2007 13:14:24 -0700
WOahhh!good thing I did some research on this “company” I was about to buy a camcorder cause it was cheaper than bestbuy but now I see what the deal is.i think we should stick to the old and very wise saying…If its to good to be true ect ect. I would stick to a reliable source bestbuy circuit city tangible stores. Jes Fri, 27 Apr 2007 13:30:33 -0700
I JUST TRIED TO PURCHASE THE SONY DIGITAL A100 CAMERA AND WHEN I CALLED TO COMFIRM THE GUY TOLD BE THAT THE BATTERIES ARE JST STARTER BATTERIES AND FOR ANOTHER $125.00 i COULD GET THE BATTERIES.WHEN i TOILD HIM THAT i DIDNT NEED THEM HE HUNG UP ON ME..i CALLED MY CREDIT CARD COMPANY AND CANCLED MY CARD JUST IN CASE..dONT BUY FROM THESE GUYS RTC Sat, 28 Apr 2007 08:44:30 -0700
I’m so surprise to see these comments from other customers too! Because I recently placed an order from Digital Superdeal and got a cancellation notice due to the product is out of stock for 6-8 weeks. (But why didn’t they post the out of stock sign!!?) Actually, before that I received a confirmation email to call them in order to process my order, but since I did’t have time so I didn’t call them (This is the first time for me to experience online shopping that need me to CALL THEM in order to process my order!). Then, I checked the site again and realized that the product that I ordered has RAISED the PRICE instead of Out of Stock!! I ordered from Difital Superdeal is because of its good store rating and other buyers’ comments. I guess those are fake comments after reading the REAL one from you guys. I think I should cancel my credit card in case they might use my number and I think you guys should do so too. NEVER GONNA SHOP FROM DIGITAL SUPERDEAL AGAIN! Iris Sat, 28 Apr 2007 09:38:33 -0700
I fell for it due to his company’s “five star rating ” with great prices. I ordered a Canon SD1000 camera and spoke with the most hateful, S.O.B. imagineable. Trying to communicate with him was almost comical he mumbled, spoke fast, NY accent, my hearing loss, my being used to hearing slow TX drawl, my ignorance of digital cameras, my gullibility etc. He asked me a question (what is your zip code)…. I had no idea what he said. I asked him to repeat the question. He did repeat it by screaming it into the phone. At that point, I knew I was dealing with a psycho. I cancelled the order then called my credit card company and then warned them not to honor the sale. Thought about it some more, then called and had my card cancelled and requested a new account number. It makes one wonder if his whole scheme is to collect credit card info. Garry Garry Baccus Sat, 28 Apr 2007 12:27:53 -0700
I too ordered a camera from this scam dealer. I had to phone them and verify my order. I did not want to order any of their inflated add ons. ($119.00 for an xd card). I was called a few times to verify the order again with the same pitch. I turned down the order and then got an email saying the camera was out of stock and order was canceled. Shop from a known store or dealer you can get good feed back from. Research reviews before going through the head aches of ordering a low priced camera. Terry Sun, 29 Apr 2007 07:34:24 -0700
I too have had the same problem with this company. They are also known as J and J digital (which showed up on my caller ID) located somewhere in New York. (718)943-3750 Apparently extention 207 is where we will find our rude friend.
What you can do is file a complaint to the Better Business Breau of New York and request that this company ceases it’s misleading advertising and harrassing phone calls.
Better Business Bureau Serving Metropolitan New York (New York, NY)257 Park Avenue South Pete Sun, 29 Apr 2007 15:04:05 -0700
I have ordered a camera online on 4/30/07. The confirmation asked to call to confirm the order. After I called in twice the guy hung up on me both time. Just a few minutes later I got a call from “Thedigitalnerds.com” to confirm the order and offered me extra memories. I told him I just want the camera and he hung up and right away send me an email to cancel my order.
I am so glad that he cancelled my order. This is the first time I have had such poor customer service. STAY AWAY from them. I got to monitor my credit card closely to make sure they don’t put fradulent charges on it. Andy Tue, 01 May 2007 10:57:57 -0700
OOOPPSS! I just bought a camera today from these jerks at thedigitalnerds.com. After calling to confirm the order and refusing the battery upgrade, he hung up on me. I only searched and found this site after their lack of customer service surprised me . . .they supposedly have 5/5 stars on some search sites. Luckily, I’m using Citi Bank’s Virtual Credit card numbers. It allows me to generate disposable credit card numbers that can only be used by a single vender. I also set $ limits to prevent merchants from over-charging me without my permission. It also allows me to close the number at any time. . . i.e. no need to cancel the real card and wait for a new one to arrive in the mail. The virtual number is now closed and they can’t charge me, ever. I’ll be expecting the “out of stock” email in the next few days. K.C. guy Wed, 02 May 2007 11:57:25 -0700 Thank you all, for this I ‘ve almost purchased camera with them. Something told me go google them before you do: and I’ve got your postings . Good job f’lesserWed, 02 May 2007 21:02:27 -0700 Hi there,unfortunatelly i did not see this page before and got scammed, bummer, i’ve canceled my credit card and ordered new one. wish i did this simply google search earlier “digitalnerds scam”
and just to mention, it was same scenario, cheapest price on everyprice.com, placed order, called to confirm order (already weird), and after refusing to buy accessories they canceled my order and hang up on me !!! AndrewThu, 03 May 2007 11:01:38 -0700 I too found this page too late. I just ordered a camera and was requested to call to confirm my order – which I found very odd. When I called I was told I needed buy additional stuff (batteries, memory card…) and that the camera was refurbished as soon as I hesitated he began berating me and swearing at me. I told him to cancel my order and he replied that he would charge me a cancellation fee. When I calmly let him know I would not pay anything he proceeded to yell at me that he was going to sue me and ruin my credit! ErinThu, 03 May 2007 11:57:58 -0700 Everything that has been said on this board is CORRECT. I called to confirm order, guy gets rude, cancels my order immediately and hangs up on me twice.
Please beware that this person now has your credit card number, with the three digit security code.
I advise any and everyone on this board to immediately shut down this number, and get a new credit card number for the safety of your information.
I work as a police officer and have worked with identity theft and you cannot be too cautious. I had chose this company because it had a high rating on a website about the company, so did not go any further to do an internet search on it. I have now learned my lesson. Thu, 03 May 2007 12:22:19 -0700 Thank you all, for this I ‘ve almost purchased camera with them.Imagine, i also bad in english. Leonid L B Fri, 04 May 2007 17:47:37 -0700 Ironically when I found the greates deal on Canon PowerShot S3 IS digital camera, I just gave a thought to google the seller out and BOOM, here I got the results screaming DON’T BUY FROM THEM! I would consider myself switching to carbage truck business if my company’s google search results would look like a war zone!
Thanks everyone a thousands saving my sister’s wedding pictures. I’m shopping for a camera just for that. And I’m truly sorry for those who fell in deep. If you get to hitting distance, hit them once for me too…just for fareness sake…
Love you little Peppi, I wish you all the blessings on your wedding! BrotherSat, 05 May 2007 18:12:35 -0700 I read all your posts . I don’t doubt some people get their stuff . However I have had problems before on ebay it gets straighted out .The credit card has protection but G-d never use a debit visa . Anyways to make a long story short I just cancelled my card and didn’t wait to talk to them . I am miffed they have my phone number period . I can’t wait for their call now that I know who it is . Well now I pay cash for a week while I wait . I read about the virtual number card that is very interesting . Next card I get will be one of those for internet purchases . You just can’t live without them nowadays . I will say I have had very good luck and have saved hundreds on items like generators and other things but its best to buy from a dual brick and mortar store with a physical address . G-d Bless all . Hopeing someone is satisfied eventually . At least I can sleep well !!! NickSat, 05 May 2007 19:28:30 -0700 STARLIGHT CAMERAS
(718) 621-3111 (866) 621-1697 (718) 621-1534 (718) 621-3111
Type of Business: Photographic Equipment & Supplies-Retail, Electronic Equipment & Supplies-Dealers
Membership Status: This company is not a member.
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Nature of BusinessConsumers report that cameras purchased from this firm are represented as U.S. models under warranty, but are in fact foreign models not covered by manufacturer warranties. Consumers also report experiencing difficulty contacting customer service, as well as hostile attitudes from representatives after requesting refunds or declining to purchase additional items.
Customer ExperienceBased on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.
The company’s size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Complaint Outcome Statistics:
Complaint Outcome Last 12 Months Last 12..36 Months Total ResolvedConsumer received the requested resolution 13 9 22 ResolvedConsumer received part of the requested resolution 5 0 5 Administratively Judged ResolvedThe Company has responded to the complaint(s) addressing the disputed issues, however, the consumer remains dissatisfied 11 6 17 No ResponseThe Company has failed to respond to complaints 60 48 108 TOTAL 89 63 152
Please understand that complaints may concern more than one issue
Complaint Issue Last 12 Months Last 12..36 Months Total Advertising Issues 7 5 12 Contract Disputes 1 1 2 Credit or Billing Disputes 7 4 11 Customer Service 1 0 1 Delivery Issues 5 7 12 Guarantee or Warranty Issues 3 1 4 Product Quality 5 2 7 Refund Practices 7 2 9 Repair Issues 1 0 1 Selling Practices 51 41 92 Service Issues 1 0 1 TOTAL 89 63 152 Additional Business NamesThis firm also does business under the following names. This is not necessarily a complete list.
This firm also does business at the following locations.
6010 20th Avenue NickSat, 05 May 2007 20:36:31 -0700 The Digital Nerds are still at it. Not only accessories, but they told me that the price was only for a refurbished camera. Everyone should complain to the FTC at FTC Consumer Complaint Form DHK Sun, 06 May 2007 11:54:42 -0700 Man, talk about dumb… I went through the bait & switch with www.thedigitalnerds.com and of course the NY accent guy called, pitched me and cancelled the order when I wouldn’t ‘upgrade’ to the non-refurb. So what do I do? Google again, of course, and found an “even better” deal on www.WiseTronics.com (duh!) and ordered. THEN I decided to search thedigitalnerds + bait & switch and found this page
I haven’t gotten a call from Cousin Vinny on the second order (sure he recognized the number) but I cancelled the order via email and called my CC company to block the account and send me a new card.
I’m sending this page to the NY Attorney General along with my experience with these fraudsters. Would love to see them shut down. KFSun, 06 May 2007 14:41:11 -0700 BTW, the link for the NY Attorney General is:
Complaints have to be mailed – mine’s going out girst thing Monday morning. Overnighted.
I encourage others to do the same. KFSun, 06 May 2007 14:46:14 -0700 After reading the rest of this thread more carefully I’d like to make a quick note to all here:
The BBB does nothing except track complaints. The BBB does not have the authority to close any business. *ANYONE* can be a member of the BBB if they pay their fees. The only people who can close a fraud-ridden, low-life run “business” is the government (city / state / fed) via legal steps. Bait and switch is an illegal practice. I recommend anyone who wants to see these slimebags shut down contact the NY Attorney General or the NYC Prosectuors office. These may not be the correct venues, but I’m sure they’ll point us in the right direction. KFSun, 06 May 2007 16:07:37 -0700 I just had a horrible experience. I ordered a Panasonic Camera (showing as in-stock) from www.DigitalSuperDeals.com – i called to make sure the camera was new (not refurb) – the guy assured me it was. He got very upset that I didn’t want to order other accessories, but I placed the order. AFTER CONFIRMATION I received an email stating that they do not have this camera in-stock!SO – Then I found the same camera on www.DigitalNerds.com – it says “available” – I ordered it. Called to confirm (same number as previous company) – and the SAME GUY tells me that this is a refurbished camera, and that if I want a new one it will be $50.00 more – BUT THEY DO HAVE IT IN STOCK. I said “NO, please cancel this order” and he threatened me and said they are going to charge me a cancellation fee and that I had better never order from them again!I run an internet business – and I cannot believe anyone would run a business like this! Nancy Lynn Mon, 07 May 2007 09:22:44 -0700 I had the same experience!!!! They cancelled my order and hung up on me several times. Just keep AWAY from this site.
I canceled my credit card as well…just in case. STAY AWAY from them! Mon, 07 May 2007 17:15:49 -0700 THINGS THAT MIGHT ACTUALLY STOP THESE FRAUDS
Having a place to complain and compare notes is great, but it’s not going to actually help stop (or at least slow down) these losers unless some direct action’s taken:1) Contact the NY Attorney General. Bait & switch is illegal.(Link above – fill it out and snail mail it – mine went out today)
2) Contact the NYC Prosecutors Office. Bait & switch is illegal.If someone can find contact info please post
3) These losers use Shopping.com’s software as a Affiliate (or something) to drive traffic to their various scam sites:
http://www.lowpricedigital.com/ …and.. http://www.everyprice.com/
There are probably more. Shopping.com is a reputable business so complain about the scammers using their software to rip people off: Contact us
4) Compain to Google for selling Sponsorship to thieves. A good place to start is: Google Contact Us: Security
Send them your story, links and ask that they drop them from AdWords and their index. Give specific URLS. Do the same with Yahoo. Note – people are also finding them / getting scammed on Yahoo as well.
5) Is there newspaper or TV news show in NY that likes to expose fraud? Point them here 🙂
Basically, make enough noise and the moron running the whole show will either end up in court (would love to see it) or out of business. Mon, 07 May 2007 20:26:25 -0700 If enough people write the NY Times they might get some bad press there, too 🙂
And it looks like these guys also use Amazon.com products to fill-up their “Shopping.com” sites to make it *look* legit. Complain to Amazon about the scams and I’ll bet they lose any affiliate $$$ they’re getting from the click-throughs JulesMon, 07 May 2007 20:39:05 -0700
WHY IS IT IMPORTANT TO CLOSE THESE LOSERS DOWN?
1) Do you REALLY think they won’t sell the Credit card info they get? What about the poor people who don’t know enough to research? Sure, they *should* but we all have friends or family who’d fall for this and not know any better. -And wouldn’t cancel their cards.
2) Do you really think they’re not selling your email and contact info?
Seriously AnnoyedMon, 07 May 2007 20:51:26 -0700 I too had this experience, which was very upsetting for me. I have shopped online for years and not worried about it. I have now reported this company to the BBB. I just wanted to note on this site that when I entered the phone number listed above into the BBB site, an address in Michigan came up. So I don’t know, perhaps they have changed locations because of heat in New York. At any rate, thanks for sharing your experience, thanks to your advice I have cancelled my credit card and will be on the lookout for other scams! Tue, 08 May 2007 10:30:58 -0700
You realize complaining to the BBB does absolutely no good , right? (Please read the above posts… BBB cannot close anyone down. Ever.)
But filing a complaint w/ the Michigan Attorney Generals office might: Seriously AnnoyedTue, 08 May 2007 15:35:53 -0700 when i called to “confirm” he tried asked if i wanted to buy the new or referbished product and quoted me two different prices. when i told him that i was under the impression that i was buying a new product, he told me “Don’t argue with me, or i will hang up on your face!” (whatever that means!) so i immideatly canceled my credit card and checked them out on the BBB and this is what they had to say about them… “The BBB is in the process of researching the company. The BBB is unable to process any complaints that the Bureau receives due to the company not having a valid address. The BBB has contacted the company requesting address information, but the company is uncooperative.” GeorgeTue, 08 May 2007 15:44:16 -0700 I put an order in for a camera last friday. The following monday they called me and i returned the call. The same “buy this stuff” blah blah blah. I added the battery and left it at that. Imediately after the phone call i found this site. I canceled my card imediately. No charges were ever put on the card.
Oddly enough, today, i recieved an email with tracking and a notice of delay. Then another phone call, to which i let the answering machine recieve, wanting me to call back about the delay status.
Obviously a bad company. I thank this site for the information.
The email is as follows:
Thank you very much for placing an order with our company.
I would like to inform you that your Order #11252 will be shipped next week due to a delayed delivery from our vendor. I sincerely apologize for this inconvenience and would like to offer you a 5% Discount Coupon for your next purchase. Please use the following code: TR249-0724.
Please let me know if you have any further questions, I will be very happy to assist you. PhilTue, 08 May 2007 17:25:40 -0700 The same thing happened to me. I was told to call their number and confirm the order. Instead, they called me atleast 5-6 times a day to confirm it. They tried selling me other products. After I confirmed the order, they sent me an email saying they did not have the camera I ordered in stock and they should have it within 6-8 weeks, so they cancelled my order which makes that whole transaction pointless!! They claimed on their website that the camera was in stock. My husband called them and it was the same guy that answers everytime. My husband told him to update their website because it is false information and he was very rude. We will NEVER order from them again. ChristinTue, 08 May 2007 20:03:42 -0700 Bait and Switch, You will be asked to call after ordering on line, and they will try to add product, warranty, say that the price is for a refurbished item and then try to sell for a higher price. DO NOT ORDER FROM DIGITAL SUPER DEALS .COM Wed, 09 May 2007 08:35:09 -0700 Taken from “shedding some light .com” Digital SuperdealsWebsite: digitalsuperdeals.com [online since 1/07]Address: not on websitePhones: 800-958-0054 [stargatephoto’s most recent number; also used by thedigitalnerds]
Note: Two customers report another number, 718-943-3750, which shows up as “J&J Digital” on caller ID.
Domain: registrant: “Johnny Humpher”, 9/27/06; [email protected] , 212-563-2569 2596 Main St., New York NY 10002 [a phony address]
Note: As of 4/15/07 this dealer has a rare perfect rating of zero, with 16 reviews , on resellerratings.com.
The Digital NerdsWebsite: thedigitalnerds.com [online since 4/07]Address: not on websitePhones: 800-958-0054 [stargatephoto’s most recent number; also used by digitalsuperdeals]
Domain: registrant: “Frankie Humber”, 10/26/06; [email protected] , 732-258-5452 2586 Main St., Edison NJ 10253 [a phony address]Note: all with the same # Ben McLaughlin Wed, 09 May 2007 13:31:49 -0700 They are now doing business as thedigitalnerds.com. Stay away from them. It’s the exact same bait and switch story that all of you have written about. It’s amazing that the state of NY hasn’t yet prosecuted these rip-off artists. They keep changing their company name and domain names, but their scam is always the same. They’re also the rudest people on the planet. See Shedding Some Light — Some Dealers for more of their history. Wed, 09 May 2007 13:56:05 -0700 Ordered a Canon S3IS and after confirming the orderwas told since I didn’t purchase any accessoriesthe order would be canceled. The ultimate scumbags.Do not buy from them. Crooks simon dratler Thu, 10 May 2007 05:13:09 -0700 ORDER FROM B&H! WE JUST PURCHASED THE Canon DC50 FROM THEM! WE ARE VERY HAPPY WITH THE PRODUCT&PRICE! CAMCORDER ARRIVED EARLIER THAN EXPECTED! tina Thu, 10 May 2007 11:28:24 -0700 Good that I manage to google this site before buying stuff worth $ 600 .. not that I’d suffer losses, but to be scammed is a miserable feeling .. Thanks to everyone who posted comments / shared their experience .. M NathFri, 11 May 2007 05:29:03 -0700 Stay away from the digital nerds. They are rude and dishonest. They totally ripped me off and changed their website and said I ordered a refurbished camera when I had proof that I ordered a new one.They are awful, awful people.
NEVER SHOP AT: SamanthaSun, 13 May 2007 17:47:24 -0700 Thank you! Thank you! Your postings saved me! I almost bought a Canon A630 from them. Will be looking at other sites now. Thanks again! JenSun, 13 May 2007 22:57:15 -0700 I had the most insulting and rude experience of my life talking to the sale repesentative.I don,t know how they are still in business.Seeing these comments from other people,they never seem to have their advertised products.My guess is they are into personal info selling business because you can’t place an order untill you register by tricking people into giving their information and then they sell this info to advertiser companies for spam.Naem from fresno,ca Naem Tue, 15 May 2007 09:52:01 -0700 i made the mistake of ordering without looking this company up.. i went by one 5 star rating i saw…
it then dawned on me to research… and like everyone else i got the phone call and the email… when he asked if i would confirm.. i just told him no… i want to cancel. he asked why and i said i dont want it..
and that was that. dwsTue, 15 May 2007 13:46:14 -0700 I normally do a lot of research but this time I ordered a Canon SD 900 from this Digital Super Deals online store as it was the lowest price and it was “in stock”! The rest is the same story, “confirmation call, the rude guy tries to sell additional accessories, after refusing this offer the guy says it is out of stock and they have sent an email already”! Which was a lie, as I just called to confirm the order wondering why you should call and confirm an online purchase.Please be warned about the “http://lowpricedigital.com/” website, too, as they show the Digital Superdeals as a “Gold Certified” trusted merchant. They have given 5 stars as the store rating but there is no option, even for a member of the site, to rate the stores!!! You can only review products. So I wonder where those 5 stars came from! ANIL Wed, 16 May 2007 08:20:32 -0700 Thank you all for your posts. I’m glad I decided to do a check on them before placing my order. RosieWed, 16 May 2007 09:10:54 -0700 I can’t believe I let my guard down! I made the BIG mistake of falling for their low prices!
When I refused to add on the extra batteries, carrying case, etc., the guy on the phone hung up on me. I called the next day and calmly inquired about my order and he told me he cancelled it and to STOP BEING SO RUDE TO HIM
After I got off the phone the next call I made was to my credit card company to cancel my account number and re-issue another one.
DO NOT, R-E-P-E-A-T…NOT deal with these people EVER!
I can’t believe I fell for this!
I should have known better. – – I bet I don’t do that again! ED Wed, 16 May 2007 09:55:18 -0700 Hi, I used the search engine low price digital to look for the best price on the Canon a710 IS and found it listed at Digital Superdeals. The website stated it was in stock and ready to ship. When I placed the order, the confirmation page said I needed to call to confirm the order. I had to wait until business hours the next day at 11:00 a.m. EST and once I got through I had to wait for over 15 minutes to be connected to a live person. The man I spoke with was incredibly rude. He snapped at me when I said I was calling to confirm an internet order and demanded to know what the order number was. After that, he kept pressuring me to buy a memory stick and battery (which I already have) and I had to tell him 4 times (politely) that I wasn’t interested. When I was telling him the 4th time that I really didn’t need a battery or memory stick he cut me off mid-sentence and said “Your camera is being shipped out today” and then he HUNG UP on me while I was still speaking. Not 2 minutes later I received an email that said my order had been CANCELLED because the product was out of stock for 6-8 weeks. I have never dealt with such an unreputable company – DO NOT do business with them. Kate Wed, 16 May 2007 12:16:16 -0700 Thank you very much. I really wondered how their prize are much less compared to trusted merchants like circuit city, and Dell inc. I believe, that nothing in this world is free.I had a simmilar experience with ” Royal Camera”, after my order was complete, the so called sales representative, forced me to buy the battery, but I denied to purchase any acceseries, and infact I cancel my order, and inform my bank to stop any transaction in their name.I believe taht I called immediately to my bank, and they blacklist them, otherwise I would have been charged for the cancelation also.I strongly recommend not to purchase any such stuff from non trusted merchants. Its better to spend few more dollars and have the peace of mind.Thank you. Wed, 16 May 2007 12:31:38 -0700 same deal with digital superdealsplace an order, you are called on your cell,if you do not buy accessories, he cancels your orderbad news! David Kassel Wed, 16 May 2007 12:45:41 -0700 Do not risk doing business with Digital SuperDeals or DigitalNerds. I have just had a terrible encounter with Digital SuperDeals. I ordered a Canon Powershot G7 (advertised as available) and called to confirm my order (as they directed) only to have the man who answered be uncommonly rude, defiant and verbally aggressive when I told him I was researching batteries and did not want to purchase one in addition to the camera. He wouldn’t let me speak and when I tried to ask about the shipping method and time of delivery, he ended the phone call by saying that I had no other questions and that the camera was shipped. I then received an email saying that my order was cancelled since the item was backordered 6-8 weeks and I was told not to try to reorder. When I called customer service I received a message saying that I could leave a message and then, after a pause, was told that no messages would be received and they hung up. When I researched other companies online afterwards I noticed that the same telephone number and hours are listed for a company called DigitalNerds. These companies advertise the lowest prices but there are no actual products. Don’t risk the encounter. MaryWed, 16 May 2007 13:19:39 -0700 Sad, but I didn’t read this before I tried to order a camera from them. They tried the same old add-on pressure and I refused. The saleman became abusive and cancelled my order, telling me not to call again.
By the way, this is the registered name e-mail for the owner:’ [email protected] ‘.His name is Johnny Humpher, though I don’t believe any of it.
Everyone here should send him a special e-mail (they do go to someplace).
Bottom line, they are crooks! Joe BWed, 16 May 2007 14:46:41 -0700 BAD EXPERIANCE !!Same thing best price no bad news alert untill i really started checking today. oops, already ordered. did any of you have a credit card problem after you ordered? I am so worried about my credit card and my credit now help if you have noticed a credit card problem lynette Wed, 16 May 2007 17:04:27 -0700 I had a simular experience from Digital Super Deals, my wife tried to order a camera after she refused to purchase any additional products she received an email stating the camera was out of stock and would not be in stock for 6-8 weeks and not to reorder, after seing the camera (Canon Powershot S3 IS)on the internet again with the words “in stock” next it I decided to reorder it I called to confirm my order, this time when I was asked to purchase additional products before saying if I would order anything else I asked the representive if the camera was in stock he answered yes, he then asked if I needed a memory card I answered no I already have a 2GB SD card, he then asked if I needed batteries because the ones included with the camera are not very good I answered no I already have lithium batteries, by this time I could tell he was becoming irritated, he then asked if I wanted an extended warranty because the camera was refurbished, I asked what the warranty was on a refurbished camera, without answering my question he stated the camera was used and had scratches on it and that the manual was in chinese, when I told him none of that was stated on the website without me even asking he rudely stated he was cancelling my order and hung up, tell as many people as you can to stay away from this company, I’m trying to find the best medium possible to get this information out to as many people I can, feel free to email me with any suggestions Charles Wed, 16 May 2007 17:27:15 -0700 Well I ordered the Canon Power shot SD 800 at a bargain price. As soon as I pressed buy, this monster calls and tells me that the camera is refurbished. I tell him that I’m not interested in a refurbished camera. He then tells me that a new one would cost more. He pushes for the extra memory. I tell him that I don’t want either. He becomes loud and rude and tells me that it’s already been ordered and I can’t go back. Next day, the charge appears on my debit card. I call him he says that there’s no cancelling. I repeat that I want it cancelled, he says he’s going to ruin my credit and won’t cancel–he hangs up on me. I called again and repeats the same garbage. I called my debit card company and they told me that they won’t be able to do anything until it’s approved. Then I can file a complaint. I’m lost on what to do. I’ve been had by some con-artist. How can this man be stopped? PLEASE HELP MarcoWed, 16 May 2007 17:59:36 -0700 Everyone needs to sent up a bogus new account & order something under that. Then call with the order # & play their own little game with them. And hopefully that will interrupt there I.D. theft operation or at lest confuse them a little RexWed, 16 May 2007 20:26:09 -0700 i just got off the phone from these guys. so rude. because i wouldn’t buy an upgrade from them they canceled my order. should i be worried that they have my credit card number? i tried to send a compliant to the better business bureau but i cant find their company listed. how can we shut these jerks down? do we have no recourse?! chelsea Thu, 17 May 2007 09:17:08 -0700 I hope I am the last one to make an order with this scam site 05/17/07. My lesson is that never trust any new online shopping site without checking its credibility (any physical address, any comment like this list, and unusual price or requirement of personal information, etc.) Steve Thu, 17 May 2007 12:49:55 -0700 I just received a cancellation email about my order of a Canon camera. The CSP is very rude and unprofessional. I called four times and got one guy to answer my phone. His accent is very strong and even came out some rude words without any reason. What I requested is to have all my financial and personal info deleted from its system. steveThu, 17 May 2007 12:52:57 -0700 AGGRAVATION!!! WASTED TIME AND ENERGY! Like I need to say it….but take your business elsewhere. Luckily I was able to stoop to his level and call him a C#@K [email protected] before he hung up. I have learned a valuable lesson, research on-line stores before providing personal information. We often act to quick when a deal is to be had. Thank you all for taking the time to share your experiences. A. Perham NY,NYThu, 17 May 2007 13:03:32 -0700 Like alot of guys I googled after I ordered. Likewise he tried to sell me overpriced accessories and I declined. Unfortunately I confirmed the order and then tried to cancel so he threatened to charge 25% restocking fee. So I figure I’m screwed and try to stop the charge. Bank says it’s pending and I have to wait till it’s cleared. Great I think I’m f